Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
A Throwback to Another #ThrowbackThursday: Yet Again, the Wrong House Was...
I can't believe that I'm once again writing about this. But, I saw in the news that ANOTHER house was mistakenly demolished in the...
Webinar Preview: A Great Idea Isn’t Enough for Successful Change
Today, I'd like to preview the next webinar that I'll be hosting in our KaiNexus Webinar series.
It's going to be presented by my...
Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...
Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 - click here to access...
What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication Error
Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly...
The Way We’ve Always Done It: Astronaut Edition
I've been to the Kennedy Space Center three times, I think... in 1980, 1985, and now in 2020 as an adult.
Here's a photo of...
Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement?
There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen who are pulling a...
Iowa Democratic Caucus 2020: “App Problem” or “System Problem”? Implications for...
Let's start today's post with Point #8 from The Toyota Way management philosophy:
"Use only reliable, thoroughly tested technology that serves your people and processes."
Today's...
Episode #13 of “Lean Whiskey”: Don’t Drink Pacific Northwest Whiskeys While...
In Episode 13 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh reconnect in their first joint episode this year, after a couple weeks of...
Postponed: My “Measures of Success” Workshop at the Shingo Conference 2020...
Thanks to the Shingo Institute for inviting me to facilitate a half-day workshop at the Shingo Conference, being held this year in Orlando, April...
Podcast #358 — Steve Spear on Evolving our Knowledge and Learning...
Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The High-Velocity Edge: How...
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
He makes a strong case that displaying three...
Kaizens and Tests of Change: My Blog and One of My...
I try to practice what I preach. I'm not perfect, but I do my best.
Writing is fun for me, but I'm also the primary...
