Busting Myths about Just in Time: The Implications for Healthcare Supply Chains [Webinar Recording]


Thanks to Professor Peter Hines and the Enterprise Excellence Network for inviting me to present this webinar. Mine was the first in a series of free webinars that they are hosting in the coming weeks, presented by Chris Butterworth, Torbjorn Netland, and Mike Hoseus.

You can learn more about the webinars via the LinkedIn Group, “Lean Business System” and this post.

They've allowed me to share the recording of the webinar — it's 30 minutes of presentation with Q&A and discussion that follows.

Webinar description:

During the Covid-19 crisis, some have blamed “just in time” or “Lean” for the current (and tragic) shortages of life-saving items like masks and ventilators. JIT has been vilified after nearly every major natural disaster that has disrupted supply chains. Is this fair? In this webinar, Mark Graban, a Shingo award-winning author, will dispel some common myths about just in time and Lean management. He will share a broader context of JIT and Lean, along with practical suggestions that can help organizations in various industries.

Learning Objectives:

  • Why JIT is not simply “low inventories”
  • How JIT fits into the broader context of the Toyota Production System and Lean
  • Why “lowering the water to expose rocks” can be dangerous if not done well
  • How Kanban and “supermarket” systems work during the best of times
  • How strategic inventories might protect us during bad times (but not the worst of times?)

You can also view the slides, additional resources, and links to content I cited on this page.

Please post a comment and join the discussion. Subscribe to get notified about posts via email daily or weekly.

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Joe Pesz says

    Mark, Thanks for making this a priority, and doing such a thorough job of providing context. Lean systems should not bear the brunt for shortfalls, as we know scapegoating is job one in many instances currently. It would be tragic to not only suffer a catastrophe like Covid-19, and then also lose the credibility and capabilities of Lean to help solve them.

    1. Mark Graban says

      Thanks, Joe. I wish more organizations appreciated the planning and problem solving aspects of Lean, rather than just chasing low inventory.

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