Mark Graban

Mark Graban
5762 POSTS 4559 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

When a CEO Falls Down on Their Gemba Visit — The...

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Here is a short, insightful clip of Dr Seán Paul Teeling from his KaiNexus webinar from Tuesday. He raises an important point -- is it always good when a...

A Quick Video Overview of “The Mistakes That Make Us”

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Here's a short video that I made that talks through the chapters and main points of my new book, The Mistakes That Make Us:...

Audiobook Now Available! The Mistakes That Make Us: Cultivating a Culture...

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Hey audiobook fans! The audiobook version of my book is available now! Update: The book is now a Shingo Publication Award Recipient! It's just over...

A Roundup of Recent Blog Posts and Podcasts About Mistakes: August...

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Again, l've been writing some blog posts on my new book's website -- mistakesbook.com/blog. I'm still blogging here, but you might find some of these posts...

When Life Tests You: My Attempt to Donate a Couch Was...

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tl;dr: In this post, Mark recounts his frustrating experience attempting to donate a couch, only to be stymied by bureaucratic obstacles. Using this personal...

Story: When Firing an Employee Doesn’t Prevent the Repeat of the...

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This post shares a story I heard at the Michigan Lean Consortium annual conference earlier this week. They've been kind about sharing ideas and...

Mistake: Traverse City Airport Thinks My New Book’s Website is, Um,...

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tl;dr: In this post, Mark shares an incident where his new book's website was flagged as "inappropriate" by Traverse City Airport's Wi-Fi filter. He...

Interview with “Kata Girl Geek” Gemma Jones on Lean, Improvement, and...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #482 of the Lean Blog Interviews Podcast is Gemma Jones. Gemma is an...

Speaking Up Isn’t a Matter of Character or Courage–It’s Driven by...

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tl;dr: In this post, Mark challenges the common notion that speaking up in an organization is solely a matter of individual character or courage....

New Giveaway Contest! Enter to Win a Signed Copy of “Measures...

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To celebrate the 200th Amazon rating for my book, Measures of Success: React Less, Lead Better, Improve More, we're giving away three (3) signed copies. Be...

Our Ability to Speak Up in a Workplace Setting is a...

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I was recently a guest (for a second time) on a fun podcast called "The 30 Minute Hour" with hosts Eric Twiggs and Ted...

Uploading a New Amazon KDP Book File is Sort of Mistake...

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tl;dr: In this post, Mark delves into the user experience of uploading a new book file via Amazon's Kindle Direct Publishing (KDP) platform. He...
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