Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
HealthLeaders Article: Systemwide Process Improvement
It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...
Revisiting Taxis, Medical Errors, and Systemic Problems
You might have read my blog post from last week about an unsafe taxi driver and medical errors - Said the Unsafe Taxi Driver,...
“For the Record:” Reducing Healthcare Costs through Better Quality & Better...
Thanks to the healthcare information magazine "For the Record" for accepting my article on Lean Healthcare. As usual, I wasn't given the chance to...
Funny Six Sigma Parody Site: ISSISSIPPI.org
I stumbled across this site a few week ago and would have shared it for April Fools' Day if I hadn't presented a joke...
Lessons from a Crazy Taxi Ride: Improving Processes in Unpredictable Environments
When I was leaving the recent Shingo Prize conference, last week, I had what can only be described as a taxi ride from hell...
Questions about and Lessons from a Steering Wheel Falling Off
In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...
New LeanHospitalsBook.com Site
I have a new website for my book, "Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction." You can check it out at www.LeanHospitalsBook.com....
Management Journal Article about Children’s Medical Center Dallas
I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...
More Trust, Less Fear
As I'm going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2.... it's all about trust.
The first...
Lean, Value & Waste: Better to be Creative than to Cheat...
I saw this article last week in the USA Today while traveling, with the online headline "Products nipped, tucked to save." That headline makes...
Author Interview with UCLA Professor Samuel A. Culbert, “Get Rid of...
Episode #117 is a conversation with Prof. Samuel A. Culbert of the UCLA Anderson School of Management.
Along with Daniel Pink, he is a...
Local News Stories About a Healthcare Value Leaders Network Visit to...
Recently, a group of leaders from the third cohort in the Healthcare Value Leaders Network visited Mercy Medical Center in Mason City, Iowa for...
