Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
From Workshop Discussion at LEI – What Lean Is and What...
The last two days, I've been facilitating my LEI workshop called "Key Concepts of Lean in Healthcare."
We had a great group and had a...
A Breath of Lean Positivity – Paul Akers and FastCap
I had an amazing conversation on Saturday with Paul Akers (pictured at left), the founder and president of FastCap, a company in Washington, a...
Podcast #99 – The Entrepreneur’s Guide to Customer Development
For episode #99 of the podcast, I'm talking with the authors of the book The Entrepreneur's Guide to Customer Development: A cheat sheet to...
The CEO as 24×7 Expeditor? That’s Not Good
The traditional model of business leadership has the CEO as the most important decision maker. Generally, the higher up you go, leaders make more...
Tom Peters Asks Where the Radicals Are in Healthcare
Here's a great essay from Tom Peters, a chapter from his book The Little Big Things: 163 Ways to Pursue EXCELLENCE.
The email that was...
Another Annual Update on a New Zealand Emergency Department
It seems to be an annual event to see a news story about a New Zealand emergency department, Dunedin Hospital (not pictured at left)...
A Favorite Client: “The Synthesizer”
I had a good long chat with a former client (from my J&J days) the other day. I call him "The Synthesizer," and no...
Watching Some Bad Online Lean Training, or “L.A.M.E.” Training
I don't often do a "cranky blog post" but Ive got a head cold (as I write this on 9/30) and I've gotten sucked...
Consulting Case Studies Need Statistical Validity
One of the books that's had the biggest impact on my work is Donald Wheeler's Understanding Variation: The Key to Managing Chaos. It's the...
Weekend Fun: Funny Plane Picture That’s Not Really “Visual Management”
There's a series of airplane photos, of South Africa's Kalula Airlines, that have been going around the web, including being posted in some blogs...
The One Where John Seddon Inaccurately Criticizes Jim Womack & Dan...
When I read John Seddon's book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, "Here is...
My Guest Article on Lean as an Alternative to Hospital Layoffs
Thanks to FierceHealthcare.com for publishing my guest article on the front page of their site: "How lean management helped hospitals avoid layoffs."
The article features...
