Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
My First Visit to the Toyota Truck Plant in San Antonio...
This blog post is about my first visit to TMMTX in 2010.
Hospitals Under Pressure, Resorting to Layoffs and Slash and Burn, Not...
Generally, with the term "lean," it's easy for people to leap to a conclusion that Lean equals layoffs. This is often the fear in...
3 Questions to Ask Before Starting with Lean
This is a companion post to yesterday's "3 Reasons the General Public Thinks Hospitals Can't Improve." Lean zealots often take for granted that, not...
New Sponsor: LeanPosters.com
I'd like to welcome a new sponsor to my blog, LeanPosters.com. You'll find their ad in the right hand column...
As is the case with...
3 Reasons the General Public Doesn’t Think Healthcare Can Improve
Lean thinkers see the waste in healthcare when they are at the hospital "gemba". I think this is true whether you are a Lean...
Looking Ahead to a Toyota Tour by Looking Back
I'm excited that I have a chance, on Wednesday, to tour the Toyota plant in San Antonio, TX. I'm going with a "Lean Austin"...
Reminder: Free Lean Leadership Webinar at 2 PM EDT Today, “On...
Join the co-authors of the book "On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry", John Toussaint MD and Roger Gerard...
Lean Blog Week in Review #2 – September 12, 2010
Here's my second attempt at the Lean Blog Week in Review video. Thanks to those who gave feedback about the first. This new one...
Controversy over New Standardized Work at Some Starbucks Stores
As a regular Starbucks customer (especially so when I lived in Boston, a few stories directly above a Starbucks store), I try to follow...
Don’t Copy: There Is No “Instant Pudding”
One of the things I get frustrated with is people who want to take shortcuts with Lean. There are some who are only interested...
Start Every Hospital Meeting w/ 5 Minutes on Employee and Patient...
Recently, I posted a video of a "daily huddle" meeting at Everett Clinic (not exactly the type of huddle pictured at left). Yesterday, in...
Labor Day – Our Obligation for Worker Safety
Today is a federal holiday in the United States, Labor Day. I know that's obvious to the 70% of you reading from the U.S.,...
