PDSA Video from IHI


It's alphabet soup Saturday, as this IHI PDSA video comes from a PhD, Robert Lloyd. A great basic overview (or refresher course) for anyone involved in improvement or problem solving.

From the IHI Open School's online course:
QI102 Lesson 4

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  1. Mark Graban says

    I particularly like the illustration of successive PDSA cycles and continued TESTING as you spread an idea (like a new discharge form) to new areas or bigger areas. Dr. Lloyd emphasizes LEARNING through each cycle.

    This is a far different approach than the “rollout” of a new “best practice.” People often complained they are “rolled over” when this is attempted.

    Lean should really incorporate this mindset if you’re going to call it “lean.”

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