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PDSA Video from IHI


It's alphabet soup Saturday, as this IHI PDSA video comes from a PhD, Robert Lloyd. A great basic overview (or refresher course) for anyone involved in improvement or problem solving.

From the IHI Open School's online course:
QI102 Lesson 4

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus. He is currently writing his next book, tentatively titled Measures of Success.

  1. Mark Graban says

    I particularly like the illustration of successive PDSA cycles and continued TESTING as you spread an idea (like a new discharge form) to new areas or bigger areas. Dr. Lloyd emphasizes LEARNING through each cycle.

    This is a far different approach than the “rollout” of a new “best practice.” People often complained they are “rolled over” when this is attempted.

    Lean should really incorporate this mindset if you’re going to call it “lean.”

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