Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Am I “Resistant to Change” When it Comes to iPhones?
When I was recently considering switching from an iPhone 6S to a newer iPhone 8 Plus (or an iPhone X), I wrote this post...
Toyota Helps a Young Inventor; Look at His Dad’s Toyota Desk
it's great to see an 11 year old thinking like an engineer and an entrepreneur. He's the son of a Toyota "operational excellence" consultant. For those who try to unfortunately equate Lean to a "clean desk policy," the father's desk is a great argument against banning family photos and an illustration of why Lean isn't about putting tape around everything...
Lean Enterprise Institute Announces New CEO
The Lean Enterprise Institute (a former employer of mine from 2009 to 2011) has announced a new CEO, the third in their history following founder James P. Womack and his successor, John Shook.
Their press release:
Lean Enterprise Institute Names Eric Buehrens New CEO
The start of the release:
"The nonprofit Lean Enterprise Institute, a global leader in lean thinking and practice, today announced the appointment of Eric Buehrens as its new CEO. The appointment took effect October 1, 2017.
A proven lean thinker and leader, Buehrens led lean transformations at Beth Israel Deaconess Medical Center, where he served as COO and Interim CEO, and at Reliant Medical Group, a Massachusetts group medical practice, where he was COO."
Don’t Turn Your Performance Metrics into “Success Theater”
One of the phrases and concepts that I love from Eric Ries and The Lean Startup is the idea of "success theater," which describes the efforts...
A Look Back at “The Good Jobs Strategy” – For Retail...
Today, I'm looking back at at podcast from two years ago, sharing this written summary that hopefully better reaches an audience that doesn't listen...
A Discussion on “Practicing Lean,” My Work, and More
I really appreciate what the team at LeanPub.com does, with their approach to "Lean Publishing." I've published a few compilations of blog posts and...
“Our Hospitals Are Killing Us” – From a 1966 Magazine
Three or four months ago, in the midst of a discussion on LinkedIn about patient safety, somebody made reference to a 1966 cover story...
How “Process Behavior Charts” Save Us Time and Help Us Sleep...
I've been writing blog posts about using "process behavior charts" - a form of "Statistical Process Control (SPC) chart" or "control chart" that can be...
Free Webinar Recording on Lean Collaboration Across Companies and Industries
I hope you'll join me to view a KaiNexus webinar that I'm hosted today. The topic is near and dear to my heart (as...
Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can...
I saw this headline the other day about University Medical Center in Lubbock, Texas:
"UMC finds savings through waste"
The headline really should say "through waste...
Airplane Food: Flight Attendant Kaizen or a Violation of Standardized Work?
Today's blog post is about airplane food. It's not about the quality of airplane food... it's not an SNL Seinfeld-ish "what's the deal with...
How Toyota Gets Organizations Started with TPS
Last week, I mentioned it was the 25th anniversary of TSSC -- formerly known as the Toyota Supplier Support Center (it's now called the...
