Why “Hesitant” is a Better Word Than “Resistant” for…
Words matter, as do our approaches to leading change and influencing others.
The word "hesitant" has been in…
When “Resistance to Change” Is Really Something Very Different
In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about…
Am I “Resistant to Change” When it Comes to iPhones?
When I was recently considering switching from an iPhone 6S to a newer iPhone 8 Plus (or an iPhone X), I wrote this…
Resistance is Futile? Practical Change Techniques for All Levels of Your…
Mark's Note: This is the week my wife and I are physically moving from San Antonio to the DFW area, so thanks to…
Better Change Leadership as a Countermeasure to “Resistance to Lean”
Having a model like this helps prevent errors, such as jumping to implement Lean tools before the organization…
Webinar Preview: A Great Idea Isn’t Enough for Successful Change
Today, I'd like to preview the next webinar that I'll be hosting in our KaiNexus Webinar series.
It's going to…
Am I Getting Over My Resistance to the Newer iPhones? Am I Still Ambivalent?
It's a bit of a Throwback Thursday... in October of 2017, I wrote this post about my, ahem, "resistance to…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &…
Here is an article that caught my eye recently, from HBR:
"How One Health System Overcame Resistance to a…
Video and Transcript: When Being Right is the Wrong Strategy for Change
I always enjoy the KaiNexus User Conference (now called KaiNexicon starting this year) and they ask me to give a…
Effective and Sustainable Lean Transformation Requires Effective Change Leadership
I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten…
To Get Your Personal or Professional Changes Back on Track, Focus More on…
I've published my most recent article on LinkedIn (and you can also read it on Medium.com if you don't have…
When Being Right is the Wrong Strategy for Change
I'm at the fourth annual KaiNexus User Conference in exciting Austin, Texas. We have customers here from many…
Telling Dentists or Patients What to Do or Evoking Reasons for Change?
In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that…
Upcoming KaiNexus Webinars: A3 Software & Easing the Pain of Change
We have two free webinars coming up in the next week, hosted by KaiNexus. I hope you can join us.
Oh, as a…
Podcast #301 – Joe Swartz, “Champions of Change” in Supply…
This podcast is sponsored by Cardinal Health.
Joining me again for episode #301 of the podcast is Joe Swartz,…
How Listening to and Respecting “Resistance” Makes You More Effective
The other day, I posted Episode #289 of the podcast, in which Kathleen Sharp and David Schoenwetter made some…
Join me for a Change Management Workshop in Chicago on October 5
Just a quick announcement here. If you're a regular blog reader, you might know about the "ExperienceChange" change…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT)
I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…