I sometimes do a "What I'm Reading" post where I share links to good stuff I've read recently. Today, I'm…

Paul Levy on Transparency, Social Media, and Quality Following up and continuing this morning's post about…

Paul Levy, the former CEO of Boston's Beth Israel Deaconess Medical Center, is a long time friend of mine and this…

Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…

I want to preface this post by saying it's mostly about questions, not answers. I've had many readers and…

In the midst of the discussion about the NEJM article, John Shook of LEI (a former Toyota employee) pointed me to…

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular…

One of the first people in healthcare to be influenced by Deming’s work is Dr. Don Berwick, founder of the…

Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on "More Leadership Behaviors That…

Hospital CEOs are busy people, to say the least, but a big part of their leadership role includes communication…

I saw this piece by Bob Herman at Becker's Hospital Review and ended up writing a blog post here instead of writing…

Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for.…

I saw this video last night on Paul Levy's blog and it's important enough that I want to share it here with a few…

It's easy for an organization to say they are "doing Lean" or they have "started a Lean transformation." They might…

Hat tip to Paul Levy for sharing this video originally in his blog post. Here is the video (you just have to…

It's great to see CEOs blogging and sharing transparently on the web, sharing their views, stories, and opinions.…

Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My…