I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten years of experience trying to facilitate change in manufacturing companies and healthcare organizations. Playing the healthcare-based “Lakeview” hospital simulation and learning…
Actually being a patient in the emergency department is a learning experience, to say the least. I've done that twice in the past twelve months (two cases of really bad stomach flu with high fever). I don't recommend this if you can avoid it.
What I do recommend is an interactive learning experience called "Friday Night at the ER."
More about that in today's post...
I'm happy to be playing the role of host and moderator next Monday for a webinar that will be presented by Harry Kenworthy titled:
How a Lean Adoption Strategy for Public Schools Applies to Everyone
The webinar is presented by KaiNexus. I think it's a webinar that, like the last one he did for us, will have lessons for people from any industry or setting.
Just a quick announcement here. If you’re a regular blog reader, you might know about the “ExperienceChange” change management simulation and workshop that I facilitate. See my past blog posts about this workshop and the valuable lessons learned. I normally…
Today's reader question comes from somebody who has been put in the position of what I call "the lone wolf" in a health system. This happens a lot. A health system hires or designates one person to be "the Lean change agent." It doesn't matter how amazing and/or experienced this individual is... I'd very skeptical about the organization's Lean journey.
I'm looking to offer some workshops in beautiful downtown Orlando. In this post, I describe the workshops and invite you to take a survey if you're interested in doing them here.
I saw this article a few days ago in one of the larger healthcare industry trade publications: How One Woman Saved IU Health $54 Million The headline is misleading, as addressed in the opening sentence / sub-headline of the story (via HealthLeaders): “With a little help from about 10,000 of her friends and colleagues, the head
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”
Mark’s Note: Today’s post is by a new contributor, Nathalie Khodr. We met a few years back in San Antonio thanks to our shared interests in Lean and healthcare improvement. Nathalie asked to write a post that reflected on her…
This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun. If Austin’s expression is “Keep Austin Weird,”…
Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to...
My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online game-based learning, and has authored numerous leadership simulations in use by over 100,000 executives and managers worldwide.…
