Planning for Workshop(s) in Orlando – Come Join Me! Take a Quick Survey

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Today's Post in <50 words: I'm looking to offer some workshops in beautiful downtown Orlando. In this post, I describe the workshops and invite you to take a survey if you're interested in doing them here.


If you're like me, you've attended conferences and meetings in Orlando. There are pros and cons to it.

On the one hand, the weather is fantastic much of the year, there are many flights to MCO, and you can come early or stay over and have some family time at the resorts and theme parks.

However, some people don't have children, so the theme parks aren't a great draw. The resort area has a lot of chain restaurants that make you feel like you could be in Anywhere Suburbia, USA.

Some people prefer a downtown experience, where you can take a taxi or Uber from the airport and then walk and enjoy a variety of unique local restaurants or bars instead of having to drive or take another taxi out of the resort.

Beautiful downtown Orlando

Because of my wife's job, we are now in downtown Orlando quite a bit. It's a very different experience than the “I Drive” area. It's very walkable and there are a lot of great restaurants and bars on the main downtown streets or the Lake Eola area (the lake is pictured above).

I'm looking to host a workshop (or workshops) here in downtown Orlando sometime here in 2017.

If you come and attend, you can stay and enjoy downtown Orlando or move on from here to a theme park, resort, or golf destination.

Here are the classroom-based workshops and simulations that I can offer here:

Better Metrics

My relatively new “Better Metrics” workshop teaches attendees better ways to create, view, and react to performance metrics and measures in their organization. It's a hands-on, interactive workshop that starts with the famed “Red Bead Experiment” that Dr. Deming used to teach important concepts of variation.

Playing the Red Bead Experiment

How do we separate signal from noise in our data? How can use control charts or “process behavior charts” as part of our Lean Daily Management approach?

The workshop teaches these concepts and allows attendees to create and review charts using their own data or my sample data sets.

Participants presenting one of their charts for feedback and coaching

Experience Change

As I've blogged about before, another hands-on interactive workshop of mine is called “ExperienceChange” and it's focused on change management and the application to your Lean journey.

See one blog post about it:

You Can't Force Anyone to Change Their Minds or Actions

And a post written by a participant:

Guest Post: Learning to Change our Change Management Approach

In the simulation, small groups work together to go through an innovative “change management” simulation experience. I lead discussion on change management principles, facilitate the debrief from the simulation, and lead discussions about how to bring these ideas back to your workplace.

See this short video:

And this longer webinar about the workshop:

It's a great way to get “a year's worth of change management experience in just one day.”

Healthcare Kaizen

I also have a day-long class and workshop on the principles and methods from my Healthcare Kaizen books.

A fun, interactive exercise brings Kaizen practices to life!

In this workshop, we all participate in an active, hands-on process improvement simulation where we use Kaizen methods and practice the principles of coaching and facilitation.

Of course, if you'd like to bring me and these workshops to your event or organization, that's possible too. Contact me today.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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