Am I “Resistant to Change” When it Comes to iPhones?
When I was recently considering switching from an iPhone 6S to a newer iPhone 8 Plus (or an iPhone X), I wrote this…
Ryan McCormack’s Operational Excellence Mixtape: December 16th, 2022
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing…
Throwback Thursday: Consternation Again Over a New NBA Ball
It's been a while since I've done a "Throwback Thursday" post, but I saw some news stories late last year that…
Lean in Mental Healthcare with Sunil Khushalani, MD and Antonio DePaolo, PhD
Scroll down for how to subscribe, transcript, and more
My guests for Episode #435 of the Lean Blog…
Why “Hesitant” is a Better Word Than “Resistant” for…
Words matter, as do our approaches to leading change and influencing others.
The word "hesitant" has been in…
“My Favorite Mistake” Episode #22: Karen Martin on the Arrogance of…
I'm excited that Episode #22 of my new podcast "My Favorite Mistake" is now released!
You can listen to it (or…
Learning Process Behavior Charts and the More Difficult Challenge of Unlearning…
Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 -…
Video and Transcript: When Being Right is the Wrong Strategy for Change
I always enjoy the KaiNexus User Conference (now called KaiNexicon starting this year) and they ask me to give a…
Effective and Sustainable Lean Transformation Requires Effective Change Leadership
I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten…
To Get Your Personal or Professional Changes Back on Track, Focus More on…
I've published my most recent article on LinkedIn (and you can also read it on Medium.com if you don't have…
When Being Right is the Wrong Strategy for Change
I'm at the fourth annual KaiNexus User Conference in exciting Austin, Texas. We have customers here from many…
Telling Dentists or Patients What to Do or Evoking Reasons for Change?
In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that…
My Talk in Vegas: Leadership Lessons from Statistics and Psychology
Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t…
When “Resistance to Change” Is Really Something Very Different
In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about…
Should #Lean Conferences Add a “Code of Conduct” for Speakers and…
In today's post, I pose a question: Should the major Lean conferences adopt or adapt a practice that's now common…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT)
I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…
Is Calling People “Concrete Heads” the Most Effective Lean Change…
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label…