I recently spoke and facilitated at a health system's quarterly leadership forum event on the topic of “Psychological Safety as a Pre-Condition for Continuous Improvement.”
It was very well received, and I'm very passionate about the need for leaders to help every team member believe that it's both safe and effective to speak up in the workplace.
Psychological Safety plus Problem Solving is a very powerful combination.
Let me know if you'd be open to a brief conversation on collaborating for your next leadership forum or another executive event. I'm keen to share insights that can further empower your team and take your improvement journey to the next level.
Learn more using the link below and let me know if this would help your healthcare organization (or any organization outside of healthcare):
Transforming Healthcare Leadership: Cultivate Psychological Safety for Unprecedented Continuous Improvement
A review shared with permission:
“Mark's presentation on “Learning from Mistakes” reminds us to reflect on how to ensure psychological safety in our organization so the candor needed to identify and resolve issues in care delivery can be shared and heard. Our leadership is continuing to engage in Mark's materials as we take the next steps in our pursuit of high reliability and excellence.”
– Leadership of St. Elizabeth Healthcare
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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
