My guest for Episode #388 is my friend Michael Lombard. I first met Michael when he lived in the DFW area and first got into healthcare. He has been a Lean facilitator / coach in numerous healthcare organizations and has been a hospital CEO in Louisiana before taking his current role, again focusing on process improvement, at Kaiser Permanente in California.
These crises include Covid-19, wildfires, and social injustice and unrest.
He will be joined by two physicians, Dr. Rita Ng and Dr. Carla Wicks and they will both be participating in the Q&A for this “conversation-style” keynote. Our podcast today is a preview of this session.
Michael and I also talk about how (and why) he got into healthcare and why the Toyota Kata methodology is so important to him.
I hope you enjoy the conversation like I did. You can listen to the audio or watch the video, below.
Streaming Audio Player:
Video of the Episode:
For a link to this episode, refer people to www.leanblog.org/388.
Webinars by Michael Lombard:
Michael's KaiNexus webinar on Lean management systems:
And his webinar on Kata:
Thanks for listening or watching!