In June, I moderated a panel discussion webinar (as part of the KaiNexus series) on the theme of virtual improvement. You can view the recording here.
It went really well, so we did another session today with three different panelists.
Real Continuous Improvement in Virtual Workplaces 2: The Sequel
We were joined by:
- Crystal Y. Davis, The Lean Coach, Inc.
- Karen Martin, TKMG, Inc.
- Mike McGowan, Marietta Memorial Hospital
Mike's organization is a KaiNexus customer, and Crystal and Karen will be experiences and perspectives from coaching many organizations.

Here is a podcast preview where the panelists introduce themselves:
Here is the recording of the session:
You can also listen to it in podcast format:
Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic?
Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.
No slides, just tips and lessons learned from three experienced improvement facilitators and coaches.
Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
