Recording of My “Measures of Success” Webinar

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Here is the recording of the webinar I told you about recently, with themes from my book Measures of Success.

What is “management by emoji?”

How are the mindsets and methods of “Process Behavior Charts” a better method?

I hope the webinar is a clear and compelling introduction to some of these topics.

From the Q&A:

Can you save time by not reacting to every up and down in a metric? Can you repurpose that time toward meaningful and sustainable improvement? That's what my book is about…

Thanks or checking it out. What questions do you have? Please leave a comment below…


Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:

  • Engage people at all levels in sustainable improvement
  • Shift from fear of mistakes to learning from them
  • Apply Lean thinking in practical, people-centered ways

Interested in coaching or a keynote talk? Let’s start a conversation.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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