Monthly Archives: February 2017

Registration is Open! “Kaizen Live!” at Franciscan St. Francis Health, May 24-25

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Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in Indianapolis to see what a “culture of continuous improvement” is like in a way that will help you in creating the same for your organization.
Ask Us Anything Videos - KaiNexus

Join Us For Another “Ask Us Anything” Broadcast on Tuesday

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Dr. Greg Jacobson and I have been co-hosting a live video broadcast called "Ask Us Anything" for a while. We take questions that have...

Lessons Ford & the UAW Learned in Japan in 1981 Still Apply (Even in...

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I continue sharing documents from the Don Ephlin library archive. What did Ford and the UAW learn when they visited Japan in 1981? Many of the things that made Japanese industry successful are the same things that make organizations successful with Lean today, including in healthcare.

“Practicing Lean” is Now a Paperback Book!

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Our collaborative eBook project, Practicing Lean, has raised over $1000 so far for the Louise H. Batz Patient Safety Foundation. The book is now available as a paperback book through Amazon, in addition to the Kindle Store and LeanPub.com. Please check it out!

Some Great #Lean Videos from the State of Washington (@ResultsWA) on Culture, Leadership &...

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Here are some recorded keynote talks and video presentations from the "Results Washington" annual conference, as part of the state's Lean government efforts. See this post for talks from LEI's Jim Womack and John Shook, Toyota's Jamie Bonini, and many healthcare improvement leaders.

Podcast #275 – Katie Anderson, #Lean Reflections on Living in Japan

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My guest Katie Anderson, previously a guest for Episode #233, is back again talking about lessons learned and reflections from her 18 months living in Japan. And check out a contest to win a copy of my book, courtesy of Katie and her blog...

What Does It Mean to Have a “Lean Management System?”

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Nate Hurle, from the Cleveland Clinic, writes about their visit to Intermountain Health to learn about their “Lean Management System,” what they mean by a “management method,” and the difference between “Management by Objectives” and a Lean style of leadership.

Data Without Context Have No Meaning: Emergency Department Wait Time Billboards

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Patients waiting too long for the E.D. is a problem around the world. Many U.S. hospitals put up billboards that claim to shed light on how long you'll have to wait. But are the signs and numbers more confusing than helpful? Does it matter?

Flashback Friday: Past Super Bowl-Related #Lean Posts

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Sunday is the Super Bowl here in the United States. Past Super Bowl games and telecasts have led to some Lean-related posts. Below is a collection...

#TBT: My Reflections on Dr. Deming’s Notes from a 1987 Hospital Stay

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Today's post points to my guest blog post for the W. Edwards Deming Institute: Reflections on Dr. Deming's Hospital Notes - What Has Changed Since 1990? Why do the same problems that Dr. Deming experienced as a patient 30 years ago still happen so often today?

Podcast #274 – Jay Arthur, “Lean Six Sigma for Hospitals”

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My guest for Episode #274 of the podcast is Jay Arthur, author of Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition. To me, "Lean Sigma" is often a controversial topic... not because anything is wrong with Six Sigma…