Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety


My guest for episode #240 is somebody I've wanted to interview for a long time, Leah Binder, the president and CEO of Leapfrog Group, “a voluntary program aimed at mobilizing employer purchasing power to alert America's health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded.”

In this episode, Leah talks about the story behind Leapfrog Group, the scale of the patient safety problem in America, some efforts of Leapfrog Group to grade hospitals, the connections between Lean and patient safety, and other topics.

Please check out Leapfrog Group and their Hospital Safety Score website. How does your hospital measure up? How do the hospitals in your community compare? What can hospitals be doing to close their gaps so they get an “A”? How can large businesses who pay for healthcare and have their employees' interest in mind, like manufacturers, help put positive pressure on healthcare to improve?

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For a link to this episode, refer people to www.leanblog.org/240.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple Podcasts.  You can also subscribe and listen via Stitcher.

Leah Binder Bio

(via Bloomberg)

Ms. Leah Binder, MA, MGA serves as the Chief Executive Officer at Leapfrog Group. Before joining Leapfrog in the spring of 2008, Ms. Binder spent 8 years as Vice President at an award-winning rural hospital network in Farmington, Maine, Franklin Community Health Network, and before that, she served as a Senior Policy Advisor for the Office of Mayor Rudolph Giuliani in New York City. Ms. Binder started her career at the National League for Nursing, where she handled policy and communications for over 6 years. Ms. Binder plays a leading role in healthcare policy. She serves on the National Priorities Partnership Board, the Critical Care Roundtable, and the Advisory Board of the Institute for Interactive Patient Care. She serves on the National Quality Forum's Serious Reportable Events Steering Committee. In 2009, she was named 28th on Modern Healthcare's list of the 100 Most Powerful People in Healthcare. Ms. Binder has a BA from Brandeis, and two Masters from the University of Pennsylvania, one from the Annenberg School of Communication and the other from the Fels Institute of Government.

Highlights via Twitter

Thanks to Leah for sharing a few highlights and key concepts via Twitter:

Videos with Leah Binder & Leapfrog Group

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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