Lean Blog Flashback to 2008: “Lean Office” Silliness


Screen Shot 2015-10-26 at 6.14.41 AMThis week, I'm taking a week off from new blog posts due to a pressing deadline for the 3rd edition of my book Lean Hospitals, our first KaiNexus User Conference, and few other things.

Here is a post from today's date, October 27, back in 2008. The Wall Street Journal had an article that portrayed “Lean Office” activities as being the realm of control freaks more so than being anything that really helps improve performance. We should try to avoid those mistakes in healthcare (and other settings). Lean and 5S should help people, not anger and alienate them.

Here's the post, which received a lot of comments (26)…

This WSJ Article (as do Many Organizations) Misses the Point of 5S

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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