Podcast #201 – The KaiNexus WorkOut Process at Mary Greeley Medical Center, Improving Cost and Patient Care



Joining me for episode #201 are Ron Smith, a Process Improvement Coordinator/Lean Facilitator at Mary Greeley Medical Center (in Iowa) and Suz Kaprich, a consultant with KaiNexus (disclosure: I'm on the management team of KaiNexus and have an ownership stake in the company).

Today, they are talking about a three-month “WorkOut” process that Ron and Suz ran recently at the hospital. Given the challenges in today's healthcare environment, the focus was on cost reduction and financial benefits, but they of course made improvements to the timeliness and quality of patient care, as well. The total financial impact, validated by finance, was about $800,000 in that time. The goal was not just to drive short-term improvements, but to also demonstrate how improvement was possible… to help spark a culture of ongoing continuous improvement.

Through the course of the WorkOut, Mary Greeley Medical Center used the KaiNexus web-based continuous improvement platform to facilitate and track their improvements and results and they remain a customer of KaiNexus for their ongoing improvement efforts.

mgmc kainexus

For a link to this episode, refer people to  www.leanblog.org/201.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.  You can also listen via Stitcher.

Learn about a previous WorkOut that Suz facilitated (using the KaiNexus system) while working at Vanderbilt University Medical Center:

Watch a webinar, given by Suz, that talks more about the WorkOut process and includes a demonstration of how our platform supports that work. Blog posts written by Suz about the Mary Greeley WorkOut:

Learn more about how KaiNexus can help you with a WorkOut.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.



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