Workshop in Seattle, July 29: An Introduction to Lean for Knowledge Work


I'm happy to announce that I'm collaborating with Jim Benson and Tonianne DeMaria Barry, fellow Shingo Research Prize recipients, and experts in the “personal kanban” methodology (listen to my podcast with Jim) on a day-long workshop in Seattle on July 29:

An Introduction to Lean for Knowledge Work  – click to register

It's being held right before the annual “Kaizen Camp” event being held the next two days at the same venue.


I'll be teaching half of the day – material based on “Healthcare Kaizen” but generalized a bit for audiences including healthcare, government, software, and retail. I'm also doing a half-day session in Dallas / Fort Worth on June 25.


lean for knowledge work


With high degrees of variation and reliance on problem-solving and creativity, “knowledge work” is fraught with uncertainty. Whether you're in health care, law, engineering, software, accounting, or administration, finding processes that tame uncertainty, help you complete what you've started, alleviate frustration, and surface areas in your work that could benefit from improvement seems like a tall order. Join Shingo Research and Professional Publication Award Winners Mark Graban, Tonianne DeMaria Barry, and Jim Benson for a one-day introduction to Lean for Knowledge Work and learn simple, effective practices that will help you:

  • Estimate work;

  • Surface and address areas that provide no value;

  • Understand the nature of your interruptions;

  • Communicate workload to others;

  • Effectively collaborate;

  • Better manage work-in-progress;

  • Get more done by doing less at a time; and

  • Continuously improve your work, working relationships, job satisfaction, and stress level.


Register today and receive Mark's Shingo Research Award Winning Healthcare Kaizen

&  Jim and Tonianne's Shingo Research Award Winning Personal Kanban

This event is limited to 36 attendees and is expected to sell out quickly.

click to register

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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