Monthly Archives: March 2013

“You can’t expect a microwave pope”

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In all of the news of the newly announced Pope Francis, this line from a news article made me chuckle... after three votes did...

Discovering the Power of Kaizen Idea Boards at the Society for Health Systems Conference

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I saw some posters and presentations at the recent Society for Health Systems conference that include some nice examples of this approach from organizations including the Indianapolis VA, East Tennessee Children's Hospital, and Norwalk Hospital...

Waste & #Lean in Healthcare: 5S-ing the Deck Chairs on the Titanic?

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If we're doing trivial Lean projects without addressing patient harm or patient waiting times, we run the risk of "5S-ing the deck chairs on the Titanic"...

Waste in Healthcare – Flushing Money Down the Toilet

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As a reminder, I am giving a free Gemba Academy webinar tomorrow (Tuesday 3/12) on "Stories about the Eight Types of Waste in Healthcare."...

Podcast #167 – Claire Crawford-Mason, Producer of Dr. W. Edwards Deming Videos

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Listen: My guest for episode #167 is Clare Crawford-Mason, the producer of the landmark 1980 NBC documentary that featured W. Edwards Deming,  "If Japan Can...

“I Don’t Always Ask Why, But When I Do, I Ask it 5 Times”

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Last year, when Lean Memes were all the rage (or at least it was fun for a weekend), I had an artist create this...
waste of tape

The 9th Type of #Lean Waste – Tape?

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I was preparing for the Gemba Academy webinar that I'm doing next Tuesday (you can still sign up) on:  Stories about the Eight Types of...

Help Fund this Kickstarter Project: “Breaking the Wall of Silence” Film

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It's the annual National Patient Safety Awareness Week, just ending now. Here are my thoughts from last year, including my stance that EVERY week...

Guest Post: The Time is Now for Lean-Led Hospital Design

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Mark's note: Here is a guest post by my good friend Naida Grunden, author of two great books on Lean Healthcare. America's 5000 hospitals face...

SHS Notes: Hospital Improvement, Deming Lessons from Mike Stoecklein, Shocking Doctors

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I'm still reflecting on what a great conference the Society for Health Systems put on again this year. Here are some highlights from other...

Society for Health Systems Conference – Roger Gerard, ThedaCare

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Saturday at the Society for Health Systems conference, included an excellent keynote address from Roger Gerard, from the ThedaCare health system, co-author with Dr....

Society for Health Systems (#SHS2013) Notes – MD Anderson Talks on #Deming & #LeanSigma

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I think this was my sixth consecutive year attending the annual Society for Health Systems Conference, held this year in New Orleans. In the next...