Stuff I’m Reading: September 21, 2012


The list of stuff I've read and wanted to blog about has grown… that inventory becomes this post. Here are links to some varied articles I've read recently that might be of interest on a number of Lean related topics, a grab bag of topics related to healthcare, business, and startups…

Medical Errors Cost Health Care System Billions (National Journal): “As much as 45 cents out of every dollar spent  on U.S. health care is related to a medical mistake, researchers reported.”

What I Learned at Toyota (Ken Pugh's Blog): “Kaizen did not really catch on with the workers until Toyota guaranteed employment. Otherwise the workers could have been improving themselves out of their job.”

Stop medical errors with accountability, not shame (NY Daily News): Leah Binder writes “In other industries known for safety, like highly productive manufacturing plants, all workers are empowered to speak up when they observe a potential hazard, and managers that disparage such conduct are dispatched from service.

Pilgrim Hospital criticised on medicine management again (HSJ): From the UK, “patients were not protected against medicine risks and drugs were not always kept safely.”

Why many entrepreneurs come across as jerks (CNN Money): “…most exceptional leaders tend to balance their convictions with a healthy dose of humility.”


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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