Here is Part 2 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John's Clinic – Rolla (MO).

Today, we're talking about the open workspace design at the clinic and how that help's support (and was driven by) the idea of care teams. As in many instances, process redesign and space redesign go hand in hand.
You can view Part 1 and the rest of the series by tracking this page.
Here is Part 2, it runs about 18 minutes
You can also be notified of new installments by subscribing to the Lean Blog channel on YouTube.
Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction” and the founder of LeanBlog.org.
Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.

Hi Mark,
Thanks so much for taking the time and attention in providing your readers with great value. Exciting times in healthcare and your passion to share is admirable and appreciated.
Best,
Judy White, SPHR, GPHR, HCS
http://www.theinfusiongroupllc.com
The Infusion Group™