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Lean Healthcare Design Video Series – Part 2, Open Workspaces and Care Teams


Here is Part 2 of our  video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John's Clinic – Rolla (MO).

neenan stjohns 500x126 Lean Healthcare Design Video Series - Part 2, Open Workspaces and Care Teams lean

Today, we're talking about the open workspace design at the clinic and how that help's support (and was driven by) the idea of care teams. As in many instances, process redesign and space redesign go hand in hand.

You can view  Part 1 and the rest of the series by tracking this page.

Here is Part 2, it runs about 18 minutes:

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Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction” and the founder of

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is currently writing his next book, tentatively titled Measures of Success.

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