CNN Video on Lean Methods and Infection Control


Health care's infectious loss – Video – Business News

Short post for today – but an important one. Here's a great video from CNN last week about preventing patient infections with Lean (or as they called it “inspiration from Toyota”). This features Dr. Richard Shannon and the work that he's now doing at the University of Pennsylvania Medical Center.

It's great work — we need more work like this if we're going to improve quality AND reduce costs in healthcare. The problem of preventable medical errors and preventable infections does NOT get enough attention here in the U.S. This a huge problem, but it IS fixable… if the attention is devoted to it.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. Thanks for posting – this is great that this word is getting out.

    We know how to make these improvements, we have made these improvements, many more need to make these improvements.

    We got to hospitals to get well, not to get sick. All the talk of who pays for healthcare is trivial compared to problems such as these.

  2. I used to think that Lean was right for services, but some things never felt right.

    Then I discovered Professor John Seddon's podcast on ITunes and I realised where lean had gone wrong.

    ITunes > podcasts > search for The Systems Thinking Review > download and sign-up

    His podcast on rethinking lean service was astounding and explained why things never felt right


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