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CNN Video on Lean Methods and Infection Control

Health care's infectious loss – Video – Business News

Short post for today – but an important one. Here's a great video from CNN last week about preventing patient infections with Lean (or as they called it “inspiration from Toyota”). This features Dr. Richard Shannon and the work that he's now doing at the University of Pennsylvania Medical Center.

It's great work — we need more work like this if we're going to improve quality AND reduce costs in healthcare. The problem of preventable medical errors and preventable infections does NOT get enough attention here in the U.S. This a huge problem, but it IS fixable… if the attention is devoted to it.


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

5 Comments
  1. sixsigmais says

    This is amazing and this is why we need lean. Time is really matter especially in saving people

  2. Jamie Flinchbaugh says

    Thanks for posting – this is great that this word is getting out.

    We know how to make these improvements, we have made these improvements, many more need to make these improvements.

    We got to hospitals to get well, not to get sick. All the talk of who pays for healthcare is trivial compared to problems such as these.

  3. My UBT's says

    Link does not work for me. Takes me to CNN.com but not to the video.

  4. Mark Graban says

    @My UBT – the link works for me. Search "health care's infectious loss" on CNN.com video if need be.

  5. Freethinker says

    I used to think that Lean was right for services, but some things never felt right.

    Then I discovered Professor John Seddon's podcast on ITunes and I realised where lean had gone wrong.

    ITunes > podcasts > search for The Systems Thinking Review > download and sign-up

    His podcast on rethinking lean service was astounding and explained why things never felt right

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