CNN Video on Lean Methods and Infection Control

Health care's infectious loss – Video – Business News

Short post for today – but an important one. Here's a great video from CNN last week about preventing patient infections with Lean (or as they called it “inspiration from Toyota”). This features Dr. Richard Shannon and the work that he's now doing at the University of Pennsylvania Medical Center.

It's great work — we need more work like this if we're going to improve quality AND reduce costs in healthcare. The problem of preventable medical errors and preventable infections does NOT get enough attention here in the U.S. This a huge problem, but it IS fixable… if the attention is devoted to it.


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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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5 Comments

  1. Thanks for posting – this is great that this word is getting out.

    We know how to make these improvements, we have made these improvements, many more need to make these improvements.

    We got to hospitals to get well, not to get sick. All the talk of who pays for healthcare is trivial compared to problems such as these.

  2. @My UBT – the link works for me. Search "health care's infectious loss" on CNN.com video if need be.

  3. I used to think that Lean was right for services, but some things never felt right.

    Then I discovered Professor John Seddon's podcast on ITunes and I realised where lean had gone wrong.

    ITunes > podcasts > search for The Systems Thinking Review > download and sign-up

    His podcast on rethinking lean service was astounding and explained why things never felt right

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