John Seddon Comments on Managing Costs

0

Business Guru to Share Tips on How to Beat the Credit Crunch

A Scottish business conference will be featuring a favorite of this blog, John Seddon, author of many books including “Systems Thinking in the Public Sector: The failure of the reform regime… and a manifesto for a better way“, and (I hope) a future podcast guest.

Professor John Seddon, who in the past has been described as a ‘reluctant management guru', is famous for challenging the orthodoxy of many leading management change programmes which are still in use today.

Here is a post with links to Seddon's view on targets and programmes for ambulances in the UK.

This quote below is brilliant and sums up a lot of the Lean mindset (a branch that traces back to Dr. Deming):

“At times like this the knee-jerk reaction is to manage costs, little knowing that managing costs drives costs up. Managers need to learn how to manage value; then costs fall naturally.”


Do you examples of where “managing costs” has helped drive costs up in your organization?




What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn.

Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.


Get New Posts Sent To You

Select list(s):
Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.