Here is my first LeanBlog Podcast, featuring author and consultant Norman Bodek, President of PCS Press.
I have to give credit for the idea to Norman, as he approached me about doing a series of audio interviews as a follow up to and continuation of our Q&A that I posted here on the blog earlier this year. I'll take credit for turning it into a Podcast, something that I plan on making a regular feature, every month or so. There will be additional conversations with Norman and I also plan on interviewing other lean leaders and innovators.
Click to play:
LeanBlog Podcast #1 Show Notes and Timeline:
- Introduction to the Podcast (until 2:22)
- The difference between kaizen and kaizen events, early history of bringing the kaizen blitz (“kaikaku”) to America (starting at 3:18)
- Early development of employee suggestion systems (4:18)
- Difference between suggestion systems and “cost savings systems” (5:00)
- How Toyota started their suggestion system of “small, little ideas” (5:26)
- There is a point where the audio is poor, Norman says at 6:00, “…ideas per employee per year, one per month, one per month implemented idea per employee. So, that represented millions of ideas in fact I published a book once…”
- Norman mentions an early book, 40 Years, 20 Million Ideas: The Toyota Suggestion System, now out of print, but available used through amazon.com, albeit at a rare book price. The, the audio improves again.
- How do you “manage 1800 ideas” per month? (6:40)
- Norman's experiences with Gulfstream and employee suggestions (8:30)
- How kaizen is not a bureaucratic system (10:40)
- What are the proper incentives for employee suggestions? (11:40)
- What are the two pillars of TPS? (13:05)
- How do you “keep score” with employee suggestions? (14:15)
- How do you balance between kaizen and standard work? (14:40)
- What is your role as a supervisor with employee suggestions? (15:40 and 22:30)
- How has Toyota changed their suggestion system over time? (16:50)
- Why giving $20 an idea was a problem (18:15)
- Proof that Toyota sometimes makes mistakes – but improves! (18:50)
- Focusing on “implementations” as opposed to “suggestions” (21:05)
- What happens when you criticize a suggestion? (23:00)
If you have feedback on the podcast, or any questions for me or my guests, you can email me at email@example.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
Here is an amazon.com link to Norman Bodek's Books.
My announcer is my old friend, Steve Sholtes, a musician from Michigan.
To read the full transcript of this podcast, plus over 20 more discussions with world-renowned Lean leaders and other interesting guests, please consider buying my e-Book or a special package that includes an easy download of all of the MP3 podcast files.