LeanBlog Podcast #28 — Norman Bodek on the First Anniversary of the Podcast and More


LeanBlog Podcast #28 features our friend and frequent guest, Norman Bodek, noted lean author, consultant, and President of PCS Press. This also celebrates the one-year anniversary of the Podcast, which featured Norman as our first guest. As I've given him credit for previously, the Podcast really was Norman's idea when he said I should do “radio interviews” with him. Thankfully, this has turned into a series of interviews with others that I have enjoyed immensely. I hope you enjoy them as well.

MP3 File

If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page.

Keywords and Main Points, Episode #28

  • Summary of Norman's talk at the TWI Summit and the “pledge of continuous improvement.”
  • Gantt's book “Organizing Work” (via Google Books) — the stakeholder groups that a business must serve (including community)
  • Lifetime employment and the obligation for good management
  • Can you have a workplace with no bosses? Example of a Skippy peanut butter plant
  • Is the ultimate goal automation? Norman's thoughts on that
  • Managers' resistance to change as a separate type of waste?
  • Being on the floor all the time as a manager
  • Norman talking about “conscious learning” (his next book)

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast. Click here for the main LeanBlog Podcast page with all previous episodes.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. If it is true that “Toyota’s main goals is to reduce the labor content – in essence they would love to have a fully automated factory” as Norman Bodek mentioned in PODCAST # 28 , it would be important to comment on the conclusion that the “high-tech approach was pioneered at Toyota’s Tahara plan. Due to the breakdown, high maintenance costs ,heavy investments and troublesome acceptance by assembly workers, this strategy was quickly abandoned” as Mentioned the “Changes in Toyota Motors’ operations management ” article by Jos Benders and Masaya Morita.


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