Tag: Toyota

“We are not Toyota”

“We are not Toyota”

Mark’s note: Today’s guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012… Once upon a time… It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve…

By November 12, 2015 4 Comments Read More →
The First Ever Instance of “Lean Doesn’t Apply to Us?”

The First Ever Instance of “Lean Doesn’t Apply to Us?”

Lean is, of course, not about a better way to build cars. It’s a transferrable philosophy, management system, and methodology that is being applied in many different settings and industries, including healthcare. I’m often told (sometimes by somebody who is being sort of huffy): “Patients are not cars.” […]

By November 11, 2015 3 Comments Read More →
It’s Not #Lean to Have Dysfunctional Efficiency Targets

It’s Not #Lean to Have Dysfunctional Efficiency Targets

Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia, Denmark, Canada, the U.S., and Saudi Arabia. Health systems all around the world need to improve quality and patient safety, reduce waste and create better work environments, reduce waiting times, and […]

By November 10, 2015 0 Comments Read More →
Confusion over #Lean Manufacturing, Lean Healthcare, and #LeanStartup

Confusion over #Lean Manufacturing, Lean Healthcare, and #LeanStartup

I’m going to be attending the Lean Startup Conference in San Francisco next month, as a “faculty member,” a moderator for a session, TBD, and maybe serving as a mentor. The organizers asked me to write a post introducing myself to that audience. Eric Ries, author of the book The Lean Startup: How Today’s Entrepreneurs […]

By October 20, 2015 9 Comments Read More →
Key Tweets from @MarkGraban – Week of October 12, 2015: Toyota, Twitter, and Respect

Key Tweets from @MarkGraban – Week of October 12, 2015: Toyota, Twitter, and Respect

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation…

By October 18, 2015 0 Comments Read More →
Key Tweets from @MarkGraban – Week of September 7, 2015: Toyota & Tim’s

Key Tweets from @MarkGraban – Week of September 7, 2015: Toyota & Tim’s

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

By September 12, 2015 0 Comments Read More →
Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

It’s far too common to see somebody with just a little bit of understanding about Lean do things that really shouldn’t be described as Lean at all… in terms of the decisions they are making or the approaches they are taking. I saw an article about Lean in physician practices: “Lean Practice Management for Physicians.” […]

By August 31, 2015 9 Comments Read More →
Throwback Thursday: Inc. Writes About Dr. Deming in 1987

Throwback Thursday: Inc. Writes About Dr. Deming in 1987

I stumbled across an article from the Inc. magazine archives from 1987, so it’s today’s “Throwback Thursday.” In 1987, I was starting high school and that was probably right about the time when my dad, an engineer for General Motors, was able to attend one of Deming’s famed four-day seminars. Hearing about that was my […]

By August 27, 2015 1 Comments Read More →
Using Lean to Organize Hospital Closets… NPR Commenters Are Not Impressed

Using Lean to Organize Hospital Closets… NPR Commenters Are Not Impressed

I saw this story when it originally appeared online as part of a local public radio station in California. It was now picked up nationally by NPR and a number of you emailed me about this Lean healthcare piece about UCLA Medical Center: Hospitals Turn To Toyota To Make Care Safer And Swifter It’s a generally […]

By August 10, 2015 8 Comments Read More →
Moving from “Visuals” to “Visual Management” and to Broader Lean Thinking

Moving from “Visuals” to “Visual Management” and to Broader Lean Thinking

I’ve been studying and working with Lean for 20 years now and I love Lean because I’m still learning and getting better at this craft. I love seeing other people get excited about Lean when it’s new to them, when they see the potential for improvement and the power of Lean. But, sometimes people get […]

Key Tweets from @MarkGraban – Week of July 27, 2015

Key Tweets from @MarkGraban – Week of July 27, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

Podcast #226 – Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare”

Podcast #226 – Steve Hoeft and Dr. Bob Pryor, “The Power of Ideas to Transform Healthcare”

My guests for episode #226 are Steve Hoeft and Dr. Robert (Bob) Pryor from Baylor Scott & White Health in Texas. Bob serves as President, Chief Operating Officer and Chief Medical Officer for the system and was formerly CEO of Scott & White Health before their merger with Baylor Health Care System. Steve is the Chief of Operations […]

LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?

LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?

The title here doesn’t refer to LinkedIn’s technology, their website, solving or causing problems. I’m referring to a post I wrote there the other day that has a Lean and Toyota angle to it. Click on the image to read the post. Do the coffee urns at a conference really need to have digital signs? […]

Says @Jack Dorsey: It’s an “Organizational Failure” if the CEO Has to Make a Decision

Says @Jack Dorsey: It’s an “Organizational Failure” if the CEO Has to Make a Decision

Jack Dorsey is well known among tech circles, as a co-founder of Twitter (he’s @Jack) and, now, as the CEO of Square. I’m a frequent Twitter user (I’m @MarkGraban) and I also utilize the Square reader occasionally to sell a book to somebody. I appreciate being able to easily and inexpensively accept a credit card here […]

What’s Interesting About This Toyota Executive Rising from the Factory Floor

What’s Interesting About This Toyota Executive Rising from the Factory Floor

I hope you might have access to this interesting article from the Wall St. Journal: “Toyota Veteran Rises to Corporate Office From Factory Floor.” I was able to access it while logged out from my WSJ account. Mitsuru Kawai, pictured, started working at Toyota in 1963, at age 15.  After 52 years of employment, Kawai […]

Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners

Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners

When we introduce the idea of Lean to healthcare organizations, it’s very common for somebody (often a senior physician) to say something like, “But we don’t want assembly line medicine.” The implication is that assembly lines and factories are cold, rigid, uncaring places that focus on ruthless efficiency and making the numbers at the expense […]

10 Ways That Lean Concepts Respect & Support Healthcare Staff

10 Ways That Lean Concepts Respect & Support Healthcare Staff

Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea of “respect for people” might sound nice in principle, but what does it mean in a practical sense…

Why don’t we do what we know we’re supposed to do? Why don’t I?

Why don’t we do what we know we’re supposed to do? Why don’t I?

It’s easy to point fingers at others who don’t do what they know they’re supposed to do. Why don’t those nurses and doctors properly clean their hands when they enter and leave every patient room? Why do some surgeons still maintain an intimidating environment in the operating room? Why do some managers or executives ignore […]

By February 11, 2015 6 Comments Read More →