Tag: Toyota

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

I get asked a lot, “How do you know if a hospital is truly ‘Lean?’” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question…

By February 3, 2016 8 Comments Read More →
Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 29, 2016 0 Comments Read More →
Key Tweets from @MarkGraban – Week of January 18, 2016: Fake Lean, Toyota, MLK

Key Tweets from @MarkGraban – Week of January 18, 2016: Fake Lean, Toyota, MLK

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See theprevious installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 24, 2016 0 Comments Read More →
The Shared Interests & Goals of Lean and the Patient Safety Movement

The Shared Interests & Goals of Lean and the Patient Safety Movement

Later today and tomorrow, I’ll be attending the annual World Patient Safety, Science & Technology Summit that’s produced by a non-profit called the Patient Safety Movement. If you’re also at the event, please say hi! Follow the event on the hashtag #0X2020. I attended last year and wrote a post titled “Politicians and Patient Safety: […]

By January 22, 2016 0 Comments Read More →
Throwback Thursday: HBR on Taylorism vs Toyota

Throwback Thursday: HBR on Taylorism vs Toyota

In the midst of the discussion about the NEJM article, John Shook of LEI (a former Toyota employee) pointed me to this 1993 HBR article: “Time-and-Motion Regained” I believe it’s freely available…

By January 21, 2016 6 Comments Read More →
Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand half of the model, with Organizational Alignment and Visual Management being the key themes. Once you have alignment, measures, and visual management in place (with big doses of communication, leadership, and teamwork), you’re better situated […]

By January 20, 2016 4 Comments Read More →
Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean…

By January 13, 2016 60 Comments Read More →
Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Key Tweets from @MarkGraban – Week of December 14, 2015: Holiday Prius, Lean Videos, What’s Kaizen Really?

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a […]

By December 18, 2015 0 Comments Read More →
Throwback Thursday: Humility is a Rare & Powerful Trait

Throwback Thursday: Humility is a Rare & Powerful Trait

Humility is an important part of the Lean management philosophy… it also means being willing to admit that there is a problem. Humility means “we don’t really know so we must understand and then try many things to see if we have the right solution.”

By December 3, 2015 0 Comments Read More →
Key Tweets from @MarkGraban – Week of November 23, 2015: Starbuck Drips, GE Dumps Annual Reviews, Bad Books

Key Tweets from @MarkGraban – Week of November 23, 2015: Starbuck Drips, GE Dumps Annual Reviews, Bad Books

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a […]

By November 29, 2015 0 Comments Read More →
Introducing the Toyota Kata Podcast or “KataCast”

Introducing the Toyota Kata Podcast or “KataCast”

Today, I’m announcing a new podcast series called the Toyota Kata Podcast, or “KataCast” for short. As the Toyota Kata book and methodology have become more popular, I’ve been surprised that I haven’t been asked “why don’t you blog more about Toyota Kata?” […]

By November 13, 2015 0 Comments Read More →
“We are not Toyota”

“We are not Toyota”

Mark’s note: Today’s guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012… Once upon a time… It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve…

By November 12, 2015 4 Comments Read More →
The First Ever Instance of “Lean Doesn’t Apply to Us?”

The First Ever Instance of “Lean Doesn’t Apply to Us?”

Lean is, of course, not about a better way to build cars. It’s a transferrable philosophy, management system, and methodology that is being applied in many different settings and industries, including healthcare. I’m often told (sometimes by somebody who is being sort of huffy): “Patients are not cars.” […]

By November 11, 2015 3 Comments Read More →
It’s Not #Lean to Have Dysfunctional Efficiency Targets

It’s Not #Lean to Have Dysfunctional Efficiency Targets

Lean healthcare really is a global movement. Last year, when I went to Japan, we had people in the group from all across Asia, Denmark, Canada, the U.S., and Saudi Arabia. Health systems all around the world need to improve quality and patient safety, reduce waste and create better work environments, reduce waiting times, and […]

By November 10, 2015 0 Comments Read More →
Confusion over #Lean Manufacturing, Lean Healthcare, and #LeanStartup

Confusion over #Lean Manufacturing, Lean Healthcare, and #LeanStartup

I’m going to be attending the Lean Startup Conference in San Francisco next month, as a “faculty member,” a moderator for a session, TBD, and maybe serving as a mentor. The organizers asked me to write a post introducing myself to that audience. Eric Ries, author of the book The Lean Startup: How Today’s Entrepreneurs […]

By October 20, 2015 9 Comments Read More →
Key Tweets from @MarkGraban – Week of October 12, 2015: Toyota, Twitter, and Respect

Key Tweets from @MarkGraban – Week of October 12, 2015: Toyota, Twitter, and Respect

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation…

By October 18, 2015 0 Comments Read More →
Key Tweets from @MarkGraban – Week of September 7, 2015: Toyota & Tim’s

Key Tweets from @MarkGraban – Week of September 7, 2015: Toyota & Tim’s

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

By September 12, 2015 0 Comments Read More →
Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

Another Conversation About L.A.M.E. and Lean in Manufacturing and Healthcare

It’s far too common to see somebody with just a little bit of understanding about Lean do things that really shouldn’t be described as Lean at all… in terms of the decisions they are making or the approaches they are taking. I saw an article about Lean in physician practices: “Lean Practice Management for Physicians.” […]