Podcast #247 – James Chisholm, ExperiencePoint and Leading Change

james_chisholm_bW_small_21My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online game-based learning, and has authored numerous leadership simulations in use by over 100,000 executives and managers worldwide. I fell in love with their “Lakeview” hospital change management simulation a few years back when I first got to try it and I’ve been very happy to learn from James and to partner with ExperiencePoint.

James speaks and writes widely on the subject of games, learning and change. He co-authored chapters in the “Handbook of Experiential Learning” and in the Center for Creative Leadership’s Fieldbook, “Experience-Driven Leader Development: Strategies, Tools, and Practices” (both published by Pfieffer). Read his full bio: (PDF).

In this episode, we discuss topics including why change management is such an important issue for him and organizations, the role of simulations and experience-based learning, how “leadership is a process,” and how “change is synonymous with leadership.”

Streaming Player (Run Time 38:39)

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For a link to this episode, refer people to www.leanblog.org/247.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple iTunes.  You can also subscribe and listen via Stitcher.

Thanks for listening!

Disclosure: I have a business relationship with ExperiencePoint, as I’m a certified facilitator of their Experience Change workshop and I pay royalties to them.

Articles about James:

Videos about ExperiencePoint:


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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