By December 4, 2015 0 Comments Read More →

Webinar Recording – Why Change Management and Lean Are So Important

Screen Shot 2015-12-04 at 8.51.44 AMYesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization.

Update: See public registration workshop cities and dates here.

In the webinar (view the recording), the first part talks about the need for change management practices and higher levels of employee engagement. That doesn’t mean somehow forcing people to go along with what you want to do. It means real engagement and collaboration.

Why do people complain about a “lack of sustainment?” What are some of the root causes of that? What can we do about it?

That’s the first part of the webinar.

Then, at about 23:00 in, I start talking about how the on-site workshop is facilitated. Click on the link if you want to jump right to that point.

And, at about 28:30 in, I show a brief demonstration of what the Lakeview change simulation looks like. Jump to that part of the video.

I’m curious what you think about the change management challenges and ideas from the first 20 minutes of the webinar, even if you’re not interested in the ExperienceChange workshop.


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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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