Monthly Archives: November 2013
The power of the (Lean) startup mindset
Last week, while in Canada, I saw this article in the Globe & Mail: "The power of the startup mindset."
I was surprised that the...
Kaizen Coaching: Avoid the Shut Down
Mark's Note: Today brings another guest post from Joe Swartz, my co-author for our Healthcare Kaizen series of books. Read his previous posts here....
Radio Interview on CBC Edmonton
Last week, I was a guest of NorQuest College to give a talk on Lean management and Lean healthcare as the inaugural participant in...
Remembering JFK 50 Years Later
Today is, of course, the 50th anniversary of the assassination of President John F. Kennedy. I wasn't alive on that horrible day in Dallas,...
Learning Not to Blame: “Jerk Bartender”
In the Lean methodology, building upon the teachings of Dr. W. Edwards Deming, we work hard to shift away from "naming, blaming, and shaming."...
The Book that Changed Me: “Understanding Variation” by Don Wheeler
For my latest "LinkedIn Influencer" post, I was asked to participate in a series about "The Book that Changed Me."
I chose to highlight not...
Kaizen Coaching – The First Rule: Keep Ideas with the Creator
Mark's Note: Today's guest post is by Joe Swartz, my co-author for the books Healthcare Kaizen and The Executive Guide to Healthcare Kaizen. Joe...
My Medication Error on Myself
Thankfully, it was nothing harmful or that dangerous... but I committed a medical mistake on myself last Saturday.
I tweaked my lower back last Wednesday...
Detroit Elects a Lean Thinking Mayor? Will it Make a Difference?
I grew up just outside of Detroit, so I'm always pulling for the city to turn things around.
The newly-elected mayor, Mike Duggan, is the...
Shingo Webinar: Healthcare Kaizen
https://www.youtube.com/watch?v=M582_E33aaM
Shingo Research and Professional Publication Award recipients, Mark Graban and Joe Swartz, present a webinar regarding their book. "Healthcare Kaizen." Graban and Swartz will...
Recording and Q&A Follow Up from Shingo Institute Webinar on “Healthcare Kaizen”
Last month, Joe Swartz and I presented a webinar for the newly renamed Shingo Institute about our Healthcare Kaizen books. The Shingo Institute's new...
If a Toilet Requires Instructions, It’s Probably Badly Designed
One of the more trivial things I saw on my recent vacation to Scotland and England was a badly designed toilet on a Virgin...
