As a reminder, I am giving a free Gemba Academy webinar tomorrow (Tuesday 3/12) on “Stories about the Eight Types of Waste in Healthcare.” Click here to learn more and sign up.
I’m going to tell some stories from my own work and other stories that have made the news about different forms of waste in healthcare. I think the most important type of waste is “Defects” — or process problems that harm patients. We have to focus on safety first, especially considering what a serious problem this is around the world.
Poor quality and safety leads to costs that are higher than they need to be. Below is my attempt at a creative pie chart (for the webinar) that shows the waste that’s documented in the recent Institute of Medicine report that says we waste $765 billion a year in the U.S. (about one third of all healthcare spending that provides no value to patients). Version two of this graphic probably needs to involve the work of a graphics person…
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.