The 9th Type of #Lean Waste – Tape?

I was preparing for the Gemba Academy webinar that I’m doing next Tuesday (you can still sign up) on  Stories about the Eight Types of Waste in Healthcare.

I found this fun picture from about 2008 that I decided to incorporate into my talk. I was leading some 5S work in an X-ray area, where the focus was on preventing delays to patient flow by making sure staff had the right supplies available in the right locations. The team played a prank on me while I was away from our conference room. :-)

I dubbed this the 9th type of waste… wasting tape to do unnecessary “5S” type work. Putting tape around my laptop wouldn’t be Lean, it would be L.A.M.E.

LeanBlog 9th Waste - Tape

Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.

Coming Soon – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can pre-order today, with shipping expected by June.

Related Posts Plugin for WordPress, Blogger...
Please consider leaving a comment or sharing this post via social media.

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

Posted in: Blog
Tags: , , ,

8 Comments on "The 9th Type of #Lean Waste – Tape?"

Trackback | Comments RSS Feed

  1. Michael Lombard

    For a second, I thought that was a photo from your home office. Do you still have kanban for your paper towel supply? :)

  2. Natalie Sayer says:

    OK, Mark, maybe in this instance LAME, but way back in the day, I did something similar in my office to guide the nightly cleaning crew. I was tired of my workplace being a mess when I would arrive in the morning. It actually worked…so while I think tape is funny as a waste, I have to say it can be useful depending on the context. :-)

  3. Pete

    I completely agree, but it depends where one is in the journey.

    I once taught a group the fundamentals of Lean. For folks in that group, first learning about Lean and the application of 5S might inspire them to give it a shot. And, if the application is something silly such as applying the “every thing has a home and every home has a place” for someone’s desk, then at least they’re applying the principle.

    Silly application, but we need to celebrate the effort.
    Pete recently posted..Basic Needs of ChildrenMy Profile

    • Mark Graban

      I see your point and I try not to be too hard on people who apply a tool in a way that doesn’t really solve a problem.

      If a person taped off their own desk… well OK, cool, they are trying. I would celebrate the effort and realize they will move on to more meaningful improvements. Being discouraging doesn’t help anybody.

      Now, if a manager or a “lean improvement specialist” FORCED people to tape off their desks, I might challenge them a little more and ask “what was the problem being solved? did this solve a problem?”

      So I see a difference between initiating something and forcing others to do something. It’s more “L.A.M.E.” when it’s forced in a topdown way.
      Mark Graban recently posted..SHS Notes: Hospital Improvement, Deming Lessons from Mike Stoecklein, Shocking DoctorsMy Profile

  4. kopstar says:

    A classic example of people deploying a tool to fix a problem that probably doesn’t exist without understanding the principle the tool was designed to achieve.

    Sadly the classic western approach to Lean deployment destined to fail.

Post a Comment

CommentLuv badge