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“Kaizen is all around our shop” — Toyota San Antonio Video

by Mark Graban on December 18, 2012 · 2 comments

Here’s a nice little video about the Toyota San Antonio plant…. start it at 1:20 and you hear a guy say:

“… the belief system is that it can always be better.”

The main guy from the video says, “Kaizen is continuous improvement. Kaizen is all around our shop.”

How do you get Kaizen to be all around your shop, or your hospital, or your software company?

Mark Graban 2011 Smaller Kaizen is all around our shop    Toyota San Antonio Video leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.

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{ 2 comments… read them below or add one }

1 Rob van Stekelenborg
December 18, 2012 at 10:15 am

Thanks for sharing Mark. Just a pity that at 1:11, despite the Kaizen belief system, there’s no projects on the project/PDCA board ;-). Unless they would have left this way of tracking and following up improvement efforts (but then again, why would it be there then?), such an empty board would trigger me to ask some questions to the shift supervisor for that area. Nobody’s perfect I guess…


2 Mark Graban
December 18, 2012 at 11:18 am

Good catch. It could be an example of “nobody’s perfect” or maybe they took things down for the sake of the video shoot? I’d be surprised if they did that, actually, since it wouldn’t really be readable on screen.


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