Here’s a nice little video about the Toyota San Antonio plant…. start it at 1:20 and you hear a guy say:
“… the belief system is that it can always be better.”
The main guy from the video says, “Kaizen is continuous improvement. Kaizen is all around our shop.”
How do you get Kaizen to be all around your shop, or your hospital, or your software company?
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.