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By December 18, 2012 2 Comments Read More →

“Kaizen is all around our shop” — Toyota San Antonio Video

Here’s a nice little video about the Toyota San Antonio plant…. start it at 1:20 and you hear a guy say:

“… the belief system is that it can always be better.”

The main guy from the video says, “Kaizen is continuous improvement. Kaizen is all around our shop.”

How do you get Kaizen to be all around your shop, or your hospital, or your software company?


mark graban lean blog Kaizen is all around our shop    Toyota San Antonio Video leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus.

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2 Comments on "“Kaizen is all around our shop” — Toyota San Antonio Video"

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  1. Thanks for sharing Mark. Just a pity that at 1:11, despite the Kaizen belief system, there’s no projects on the project/PDCA board ;-). Unless they would have left this way of tracking and following up improvement efforts (but then again, why would it be there then?), such an empty board would trigger me to ask some questions to the shift supervisor for that area. Nobody’s perfect I guess…

    • Mark Graban
      Twitter:
      says:

      Good catch. It could be an example of “nobody’s perfect” or maybe they took things down for the sake of the video shoot? I’d be surprised if they did that, actually, since it wouldn’t really be readable on screen.

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