Thanks to Jamie Flinchbaugh for sending this funny video my way. It’s the comedian Louis C.K. in his show “Louie” (or maybe it’s from the earlier “Lucky Louie“). It’s a clip where, after an initial question, his young daughter does nothing but ask “why” maybe a dozen times.
The interaction illustrates the point I always make, only half jokingly, that if you go beyond the classical Lean “5 Whys,” you end up blaming society and that’s no longer a productive problem solving exercise. Enjoy! Click here or on the image below to view.
This video also reminds me of an early healthcare client who said she was really bothered by all of the times I would ask “why?” early in our work together. She got used to it and even came to appreciate the need to ask why more often :-)
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Coming Soon – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can pre-order today, with shipping expected by June.