Hi – As a reader of my blog, your input and thoughts are important to me.
I am currently co-authoring a new book with Joe Swartz (from the Franciscan Health System in Indiana) on a subset of Lean methods, focused on daily continuous improvement for front-line staff and supervisors, primarily. Much of the “lean healthcare” world has been focused on week-long events, as people have often lost sight of true “kaizen” – the daily, small, incremental improvement of processes and systems by front-line staff.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.