By January 4, 2011 6 Comments Read More →

Lean Healthcare Design Video Series – Home Page

I’m happy to present a new multi-part video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The Neenan Company, and Dr. Randall Huss, President of the St. John’s Clinic – Rolla (MO).

We have about an hour of video altogether that will be released in five weekly installments. Bookmark this page or point people to for the entire series. You can also be notified of new installments by subscribing to the Lean Blog channel on YouTube or by subscribing to the Lean Blog Video Podcast feed via the Apple iTunes Store or by other methods.

Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction” and the founder of

Part 1: (1/4/11)

In this introduction, Part 1, Miguel and Dr. Huss discuss how they got introduced to Lean principles and how they came to incorporate them into the design of a new clinic in Rolla, MO.


Part 2: (1/11/11)


Part 3: (1/25/11)


Part 4: (5/24/11)


Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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6 Comments on "Lean Healthcare Design Video Series – Home Page"

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  1. Jack Bowhan says:

    Nicely done. This is like a teaser. You really got me hooked with, “Do we need a receptionist?” I’m looking forward to seeing part 2. – Jack

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