I blogged about this a few weeks back, but Toyota has posted an outstanding short video about their work at a food bank, applying lean/TPS principles for social good.
I love particularly how they emphasize that they didn’t come in telling people what to do. It was all about analyzing the process and working together to make improvements.
To read more about Toyota and their culture, check out these books:
- The Toyota Way
- Toyota Talent: Developing Your People the Toyota Way
- Toyota Culture: The Heart and Soul of the Toyota Way
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