Episode #87 is a discussion with a returning guest, Steven J. Spear, PhD, author of the outstanding book Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win.
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The book is due to be re-released in May under a new title, The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. In this podcast, we talk about an upcoming workshop Spear is doing for the Institute for Healthcare Improvement, lessons that healthcare can learn from other industries, and the reaction of healthcare leaders to Toyota’s recent quality problems.
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