Lean Healthcare in Jacksonville
Here’s a nice upbeat article about some lean healthcare progress in Jacksonville, including our good friend, Dr. Sami Bahri, the “World’s First Lean Dentist.”
I like the intro of the article:
Doing a job inefficiently out of habit is a pain for almost all businesses, and health care is no exception. But lean principles are turning up in your dentist’s office and hospital emergency rooms.
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It then highlights how “common sense” helps eliminate waste for the benefit of patients (less waiting time, fewer errors, and money saved). This is done with the heavy involvement of front-line staff, utilizing their ideas and creativity.
There are some improvements at the different organizations, including:
- Reduced patient waiting time
- Increased patient throughput
- Reduction in supply expenses
- Improving lab turnaround time
- Reducing construction costs
- Reduced over-ordering of IVs (eliminating the waste of throwing away the excess).
That last example saved $500,000 in one year at Baptist Health. Impressive. Jacksonville is quite a lean city, with their Jacksonville Lean Consortium. Lean has even gotten into the Sheriff’s Department, if you remember my podcasts with a former Sheriff.