The First "Live Tweeted" Hospital Rapid Improvement Event?

Our friends at ThedaCare are running an experiment this week. One of their Rapid Improvement Event team members is going to send a few Twitter updates about the process for their event. In healthcare “R.I.E.” is a commonly used term for what might be known as a “Kaizen Event” in the rest of the Lean world.

You can follow her updates at The official “hashtag” is #RIE.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.


  1. Jamie Flinchbaugh says

    Is there a specific hashtag indicator for the event that people can follow?

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