LeanBlog Podcast #71 – Patrick Anderson, Part 2

LeanBlog Podcast Episode #71 is part two of a conversation with Patrick M. Anderson, the Executive Director of Chugachmiut, the Tribal consortium created to promote self-determination to the seven Native communities of the Chugach Region. I met Patrick at a Lean conference where he shared their experiences with applying Lean principles to healthcare delivery in Alaska. I am happy to bring their story to you, and here’s the link to Part 1 if you missed it (Episode #53).

You can also read more about Lean concepts at Chugachmiut on their website. In this epsiode, we talk how Lean fits with their organization’s values and culture. He discusses their management system for both administrative work and direct patient care. How can Lean thinking help prompt more preventative medicine in their system?

Click to play:

MP3 File

 

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

Episode 71 Key Points and Links:
  • About the Chugachmiut organization and tribes
  • “A fact-based, non-judgmental, no blame, no shame culture”
  • There are patients who are dying needlessly because of good people working in bad processes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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