If you’re not familiar with Dr. W. Edwards Deming, check out this 30 minute special, put on YouTube in three pieces. Look at the 1980’s videos of American smashing Japanese import cars with sledgehammers. That was a mature response to global competition. Look where that got us. It’s too bad the energy expended there wasn’t put into learning and practicing Dr. Deming’s teaching on quality, management, and business.
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