Tag: Patient Safety

Lean: A Combination of “Why?” and “Why Not?”

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When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality problems), I think it's interesting to think about problems...

Podcast #341 – Dr. Rob Hackett on the Theatre Cap...

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My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become known around the world...

Dr. Gary Kaplan and Virginia Mason Medical Center’s “War on Waste”

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A few of you sent me this article from Modern Healthcare (thanks!): Virginia Mason Health CEO Dr. Gary Kaplan wages a war on waste As you...

Remembering Louise Batz’s Tragic Death From Medical Error 10 Years Later

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Mark's note: This post is reprinted from an email from Laura Batz Townsend, the CEO of the Louise H. Batz Patient Safety Foundation. I...

Why Every Week Should be Patient Safety Awareness Week

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My typing is a bit hampered after my finger surgery still. At least my surgery was safe and my outcomes seem to be good....

Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of...

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I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, presented a webinar that KaiNexus and...

So Who Else Forgot to Pack Socks?

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Last week, I had the chance to teach and facilitate a Lean education session for a group of health system executives and physician leaders...

A Patient’s Perspective: Hospital Surveys Miss the Mark

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Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged...

Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...

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Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film "To Err is Human," a...

Friday Night at the ER: Fun Learning Through a Tabletop Simulation

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Actually being a patient in the emergency department is a learning experience, to say the least. I've done that twice in the past twelve months (two cases of really bad stomach flu with high fever). I don't recommend this if you can avoid it. What I do recommend is an interactive learning experience called "Friday Night at the ER." More about that in today's post...

Podcast #317 – Patricia Morrill, “The Perils of Uncoordinated Care”

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My guest for Episode #317 of the podcast is Patricia Morrill, a speaker, trainer, consultant, researcher, and author of the book The Perils of Un-Coordinated Healthcare: A Strategic Approach toward Eliminating Preventable Harm. With 30 years of experience in the healthcare industry, she has focused on blending operational efficiencies with healing environments. Patricia has successfully integrated Lean and Project Management methodologies with organizational strategic goals to build roadmaps for execution. Check out her website and her blog. In today's episode, we discuss her personal story about her mother's death that came as the result of a preventable medical error. What can be done to prevent medical errors, harm, and death?

A Lean Healthcare Job Interview Process: Thoughts and Reflections

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Mark's Note: I asked my firiend Sam Selay to write a blog post on this topic after some private discussions that we had. He agreed and shared this post. I've talked to many others who have run into similar roadblocks and frustrations when trying, with the best of intentions, to bring their Lean skills and experience into healthcare. Sam was one of the contributing authors to the anthology "Practicing Lean," which is now available through Apple iBooks, in addition to Amazon (Kindle and paperback), and Leanpub (eBook and audiobook). Here is his post: In June, I was informed by my employer that the company had decided to go in a new direction. They said they would now build lean into their processes and enable process owners to be responsible for all continuous improvement functions. To date, I don’t know many organizations that have been able to successfully embed lean into everyone’s work and sustain it.
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