Tag: Leadership
There’s Only One Acceptable Answer to “Are You Busy?”
In some "Kaizen Kickoff" coaching that I've been doing recently, I've been spending time with managers and other leaders as they interact with...
Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement...
Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...
Podcast #186 – Jon Miller Discusses His Book Creating a Kaizen...
My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute and a long-time blogger at Gemba Panta Rei. Today, we're...
Brilliant 1981 Article: “Why Japanese factories work” – Relevant for Healthcare...
The year is 1981. A Major League Baseball strike interrupts the season. We're in the midst of the Cold War. President Reagan is shot....
Gemba Wine: A Lean Geek Visits Wineries, Part 3
Following up on my previous posts (here and here) on a recent visit to the Northern California Wine Country, I'm going to share a...
25 Key Leader Behaviors that Encourage Continuous Improvement
Last Wednesday, Dr. Greg Jacobson and I gave a webinar for Gemba Academy titled Leadership Behaviors that Create a Culture of Continuous Improvement.
You can...
Podcast #184 – John Toussaint, MD on CEO Challenges & Enduring...
Listen
It's great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course,...
Is Lean Management a “Slow Idea”?
I just read Dr. Atul Gawande's latest piece in the New Yorker: "Slow Ideas: Some innovations spread fast. How do you speed the ones...
Management Improvement Carnival #197: Lean & Deming
Again, I'm very happy to host the Carnival for John Hunter and his Curious Cat management improvement blog. My job here is to share...
Kaiser Permanente CEO George Halvorson on Continuous Improvement
There's a great piece, currently available for free on the HBR website, about continuous improvement:
The Culture to Cultivate
The author, George Halvorson, is the recently...
Service and Quality Start with Who?
A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...
Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can...
It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...