Tag: Leadership

There’s Only One Acceptable Answer to “Are You Busy?”

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In some  "Kaizen Kickoff" coaching that I've been doing recently, I've been spending time with managers and other leaders as they interact with...

Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement...

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Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

Podcast #186 – Jon Miller Discusses His Book Creating a Kaizen...

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My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute and a long-time blogger at Gemba Panta Rei. Today, we're...

Brilliant 1981 Article: “Why Japanese factories work” – Relevant for Healthcare...

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The year is 1981. A Major League Baseball strike interrupts the season. We're in the midst of the Cold War. President Reagan is shot....

Gemba Wine: A Lean Geek Visits Wineries, Part 3

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Following up on my previous posts (here and here) on a recent visit to the Northern California Wine Country, I'm going to share a...

25 Key Leader Behaviors that Encourage Continuous Improvement

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Last Wednesday, Dr. Greg Jacobson and I gave a webinar for Gemba Academy titled Leadership Behaviors that Create a Culture of Continuous Improvement. You can...

Podcast #184 – John Toussaint, MD on CEO Challenges & Enduring...

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Listen It's great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course,...

Is Lean Management a “Slow Idea”?

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I just read Dr. Atul Gawande's latest piece in the New Yorker: "Slow Ideas:  Some innovations spread fast. How do you speed the ones...

Management Improvement Carnival #197: Lean & Deming

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Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My job here is to share...

Kaiser Permanente CEO George Halvorson on Continuous Improvement

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There's a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently...

Service and Quality Start with Who?

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A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...

Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can...

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It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...
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