Tag: Leadership
Cleaning out the Backlog: Krafcik, Email, Lincoln, Leadership, Humility, Patient Falls
As I sometimes do, I'm going to close out a bunch of browser tabs and share some articles that caught my eye recently but...
Day 2 Notes: Lean Healthcare Transformation Summit 2014
Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from...
Live Blogging Day 1: Lean Healthcare Transformation Summit 2014
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....
Secretary Shinseki Has Resigned; Will Things Change at the VA?
=Following up on posts from Monday and Wednesday, we see this headline today: "Shinseki resigns after VA scandal."
As I wrote about on LinkedIn, instead...
The Real VA Scandal: Long Wait Times, Bad Management, and the...
TL;DR: Long VA wait times weren't the result of "bad apples." They were the predictable outcome of bad management systems that used unrealistic targets,...
Blame: Human Error Occurs Even IF We’re Being Careful
I'm not sure why "error" was put in quotes since this seems like an actual error, not a quote-unquote error:
Staff 'error' blamed for chlorine...
Spurs Coach Gregg Popovich, Deming, and Lean Leadership
Since moving to San Antonio two years ago, I've become a big fan of the San Antonio Spurs. For one, it's essentially a civic...
Lean Leaders are Inclusive Leaders, Humble Leaders
This article caught my eye over at Becker's Hospital Review: "The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style," written by Shirley Engelmeier, Founder...
Beyond Heroes in Healthcare: Kim Barnas on Lean Leadership and Management...
Why healthcare organizations need fewer heroes--and better systems--according to former ThedaCare leader Kim Barnas.
In memoriam: Kim Barnas (1956-2026)I always valued my interactions with Kim...
Things That Make Me Worry About My Colonoscopy: Patient Safety
Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...
Steve Jobs on Continuous Improvement: Rare 1990 Video Shows Early Lean...
tl;dr: This post features a rare 1990 video of Steve Jobs describing continuous improvement in ways that closely echo Lean and Kaizen principles. He...
Are Today’s Hospitals Too Much Like “The Old GM?”
As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...
