Tag: Leadership
Cleaning out the Backlog: Krafcik, Email, Lincoln, Leadership, Humility, Patient Falls
As I sometimes do, I'm going to close out a bunch of browser tabs and share some articles that caught my eye recently but...
Day 2 Notes: Lean Healthcare Transformation Summit 2014
Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from...
Live Blogging Day 1: Lean Healthcare Transformation Summit 2014
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....
Secretary Shinseki Has Resigned; Will Things Change at the VA?
=Following up on posts from Monday and Wednesday, we see this headline today: "Shinseki resigns after VA scandal."
As I wrote about on LinkedIn, instead...
The Real #VAscandal is the Long Waiting Times & Bad Management,...
Look at the System, Not the Individuals
I've been wanting to blog about the "VA Scandal," but have avoided it because
it is somewhat politicized (as...
Blame: Human Error Occurs Even IF We’re Being Careful
I'm not sure why "error" was put in quotes since this seems like an actual error, not a quote-unquote error:
Staff 'error' blamed for chlorine...
Spurs Coach Gregg Popovich, Deming, and Lean Leadership
Since moving to San Antonio two years ago, I've become a big fan of the San Antonio Spurs. For one, it's essentially a civic...
Lean Leaders are Inclusive Leaders, Humble Leaders
This article caught my eye over at Becker's Hospital Review: "The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style," written by Shirley Engelmeier, Founder...
Podcast #197 – Kim Barnas, on Her Book ‘Beyond Heroes’ for...
My guest for episode #197 is a hospital leader I really respect, Kim Barnas, author of the new book Beyond Heroes.
Until very recently, Kim was...
Things That Make Me Worry About My Colonoscopy: Patient Safety
Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...
Great Steve Jobs Video (& Transcript) from 1990 on Continuous Improvement
tl;dr: In this post, Mark shares a video and transcript featuring Steve Jobs discussing the concept of continuous improvement in 1990. He examines how...
Are Today’s Hospitals Too Much Like “The Old GM?”
As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...
