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Podcast #208 – Michael Bremer, “How to Do a Gemba Walk”


MP3 File (run time 36:24)

Screen Shot 2014-09-08 at 4.23.06 AMJoining me for episode #208 is Michael Bremer, author of the recently released eBook How to Do a Gemba Walk. Michael is president of The Cumberland Group, a business improvement consulting firm based in Illinois.

In today's episode, Michael talks about different types of gemba walks, key behaviors that need to be exhibited by leaders, and why it's critically important to build trust and credibility over time. How can gemba walks help a leader be more in touch with reality in the workplace? How can gemba walks help develop critical thinking skills in others? Listen to find out.

For a link to this episode, refer people to

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.  You can also listen via Stitcher.

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If you have feedback on the podcast, or any questions for me or my guests, you can email me at or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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