Joining me for episode #208 is Michael Bremer, author of the recently released book How to Do a Gemba Walk. Michael is president of The Cumberland Group, a business improvement consulting firm based in Illinois.
In today's episode, Michael talks about different types of gemba walks, key behaviors that need to be exhibited by leaders, and why it's critically important to build trust and credibility over time. How can gemba walks help a leader be more in touch with reality in the workplace? How can gemba walks help develop critical thinking skills in others? Listen to find out.
For a link to this episode, refer people to www.leanblog.org/208.
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